Those who just access or browse our website can do the activity without giving any personal information. But according to your activity, we ask for some information as mandatory and voluntary. If you fail to give the mandatory data with respect to a particular activity, you will not be able to engage in that.
We collect information like name, your address, phone number, email address, the purchase details and the interaction with us. Newyorkspider collects your informations in order to provide services to you.
We Collect Your Information
When You purchase, order, return, exchange or request information about our products and services from the Sites or mobile applications. You connect with us regarding customer service via our customer service center, or on social media platforms. You visit the Sites or participate in interactive features of the Sites or mobile applications. You use a social media service, for example, our Facebook page or YouTube channel. You sign up for e-mails, mobile messages, or social media notifications from us.
You provide us with comments, suggestions, or other input.
You interact with any of the Sites through your computer, tablet or mobile device.
HOW WE COLLECT INFORMATION
We may use tracking pixels/web beacons, cookies and or other technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data. This information helps us customize your website experience and make our marketing messages more relevant. It also allows us to provide features such as storage of items in your cart between visits. This includes our content presented on other websites or mobile applications. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts.
HOW WE USE THE INFORMATION WE COLLECT
Product and Service Fulfillment
Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you.
Provide any requested services.
Send marketing communications and other information regarding products, services and promotions.
Improve the effectiveness of the Sites, mobile experience, and marketing efforts.
Conduct research and analysis, including focus groups and surveys.
Perform other business activities as needed, or as described elsewhere in this policy.
To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.
To assist law enforcement and respond to subpoenas.
HOW WE PROTECT THE INFORMATION WE COLLECT
We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Transport Layer Security (TLS) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.
Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.
HOW WE SHARE THE INFORMATION WE COLLECT
We do not sell or rent personally identifiable customer information to third parties; except, under limited circumstances outlined below, we may share information with third parties.
We share information we collect with the Newyorkspider family, which includes all of our subsidiaries and affiliates. The Newyorkspider family may use this information to offer you products and services that may be of interest to you.
We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, logistics, or data enhancement providers) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law, including to meet national security or law enforcement requirements; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.
At your direction or request, we may share your information.
Consent (where you have given consent)
Contract (where processing is necessary for the performance of a contract with you; for example, to process an online payment or deliver a purchased product)